Trouble Logging In
What to do if you're having trouble Logging In
Written by Alicia Roberton
Updated at October 23rd, 2024
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Table of Contents
Having difficulty logging in?
If you find you cannot log in, please make sure in the first instance you are using the correct portal.
The application by default is located here: https://app.scrtracker.com/
If you are part of an Enterprise Trust using Single-Sign-On, you may have your own unique URL. Please speak to your Administrator or contact us if you do not know what it is.
Forgotten Password or Link Expired
If you have forgotten your password, or if you are a new user and your link has expired, simply click ‘Reset Password’ at the log in screen which will send a password reset email to your registered email address.
Multi-Factor Authentication
For any issues with your MFA, please click here
Anything else
For anything else, please contact us