Get Started with Incident Tracking
How to activate the feature on your account and get started!
Written by Alicia Roberton
Updated at July 27th, 2024
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Get Started with Incident Tracking
We have made Incident Tracking an optional add-on. If you would like to activate this, head to Settings > Add-Ons > Incident Tracking and you should be presented with the following:
Simply toggle on ‘Enable Incident Tracking for your Organisation’ to make the feature available.
If you are part of a Federation/Trust, you will also see an option for ‘Enable Incident Tracking for your Federation’. When toggled on, this will enable the feature across all organisations within your trust.