Incident Tracking - Settings and Permissions
How to grant user permissions and customise your Incident Tracking settings.
- Sample Public: Our Values
- Getting Started
- Day To Day Management
- Managing Users
- Managing Multiple Schools
- The Dashboard
- The Template Editor
- Managing Staff Profiles
- Advanced Editor
- Insights and Reporting
- User Settings
- MIS Integration
- Troubleshooting and Support
- Safeguarding Guide
- What's New
- External Checks
- Sign In App Integration
- Incident Tracking
Table of Contents
Please Note: The Incident Tracking Feature is currently in Beta Testing. If you would like to be part of the Beta, please send an email to beta@signincentralrecord.com with your school's details and why you're interested in participating.
User Permissions
Coming Soon!
Settings for Incident Tracking
To edit the settings for Incident Tracking, navigate to Settings>Add-Ons>Incident Tracking where you will be able to add and edit Tags, Categories, Severities, and Statuses.
Settings - Tags
The incident tags enable you to record the type of incident that has occurred. We have four default tags for this:
You can edit any of the default tags by double-clicking on the name to open the tag editor, where you can amend the Name, Description, and Colour:
You can also add your own custom tags if you need to. To do this, on the 'Tags' tab, click '+ Add Tags' in the top right-hand corner. You can then give your custom tag a Name, Description, and choose a colour as below:
Settings - Categories
The incident categories enable you to categorise an incident. We have 6 default categories shown below:
You can edit any of the default categories by double-clicking on the name to open the category editor, where you can amend the Name, Description, and Colour:
You can also add your own custom categories if you need to. To do this, on the 'Categories' tab, click '+ Add Categories' in the top right-hand corner. You can then give your custom category a Name, Description, and choose a colour as below:
Settings - Severities
The incident severities enable you to record the severity of an incident. We have 4 default severities shown below:
You can edit any of the default severities by double-clicking on the name to open the severity editor, where you can amend the Name, Description, and Colour:
You can also add your own custom severities if you need to. To do this, on the 'Severities' tab, click '+ Add Severities' in the top right-hand corner. You can then give your custom severity a Name, Description, and choose a colour as below:
Settings - Statuses
The incident statuses enable you to record and track the current status of an incident. We have 5 default statuses shown below:
You can edit any of the default statuses by double-clicking on the name to open the status editor, where you can amend the Name, Description, and Colour:
You can also add your own custom statuses if you need to. To do this, on the 'Statuses' tab, click '+ Add Statuses' in the top right-hand corner. You can then give your custom status a Name, Description, and choose a colour as below: